8 Tips For Hiring A Heating and Cooling Company

Whether you are planning on installing an HVAC system or looking for an HVAC contractor for reliable repair and maintenance, it is essential to pick the right heating and cooling company the first time. A lot of HVAC companies claim to be the best, and it can get tricky to know who’s telling the truth and who’s not.

Air Conditioning Installation -ComfyHome Heating & Cooling

A gas ducted heating system or ducted refrigerated air conditioning system is a must for Melbourne’s summer and winter months. In Melbourne, you can find many heating and cooling companies, and most of them are good at what they do. But your goal is to hire the best of the lot, not a company that is inexperienced or charges unfairly.

So, here are 8 tips for hiring an HVAC contractor in Melbourne:

How To Hire A Heating and Cooling Company?

You’d want to look for a heating and cooling company in Melbourne that not only ensures your system is in ideal working order and also comes to your rescue when you need them the most, i.e., in the middle of the night or holidays. Here is how you start your search for the right company:

TIP #1: Do Some Research

First, you need to look for Melbourne’s license and insurance requirements for HVAC contractors. Before contacting any company, you need to have info such as the model number of your current system and maintenance history as it helps potential contractors better understand the problem with your system.

TIP #2: Ensure Insurance

When installing or repairing a heating system or air conditioner, anything could go wrong if dealt with incorrectly. A reliable company always has insurance coverage to protect its customers in case of a mishap. Therefore, it is imperative to ask for proof of insurance so that you are not held accountable in case of an accident or mishap.

TIP #3:  Ask For Recommendations

You might be too busy to do the research and contact several contractors in your area. You can avoid all this by contacting family members and friends who live in your area. Ask them who is their trusted heating and cooling company and ask why they find it reliable. Your family and friends will give you honest feedback, so you don’t have to worry about someone trying to rip you off.

Note: It is still important not to use any single resource to choose an HVAC contractor.

TIP #4: Ask Contractors For Customer References

Don’t hire a cooling and heating company solely because of their big claims. Always ask for customer references and don’t hesitate to call them. Some companies might try to convince you by saying that they never share their customers’ personal information. Instead, you have to be persistent in asserting that customer references are important to you. Once you get them, call to check how well the company did with installation, repair, or maintenance. Do ask if the pricing was fair and, most importantly, was the job completed on time and within budget.

TIP #5: Experience Matters

A safer bet for you is to go with experience. It doesn’t mean that you cannot trust a heating and cooling company that recently opened for business. However, a new contractor doesn’t have the same expertise as someone who has been in the industry for decades. Therefore, you can shortlist companies based on experience and reputation.

TIP #6: Bring Up Brands

This is an important tip you cannot risk overlooking. After all, you don’t want to select a company that comes to your place only to inform you that they do not have the parts or expertise in working with a specific brand.

If you are installing a new air conditioning system, you may want to read about the best air conditioning brands in Australia. For a heating unit, you can read more about the best ducted heating brands in Australia.

TIP #7: The Estimate Test

A good contractor will first inspect the unit before giving you a written estimate. If a contractor gives you a quote by just hearing about the problem, there is a huge possibility that they might later charge you more. It is because there could be several underlying problems with your system. A company that is interested in ripping you off might give you a super low estimate at first so you choose them over others.

TIP #8: Get A Written Estimate

Given that your heating system or air conditioning is no small investment, you’d have to be extra careful and patient when hiring a contractor. It means you could expect a couple of home visits from 2-3 of the best contractors that you’ve shortlisted. When you get all written estimates, you can compare costs and warranties to make an educated decision.

Bonus Tip: Go With Your Guts

This tip might contradict what we have mentioned above, but you sometimes have to trust your instincts. If you do everything right and still feel that the company looks shady or doesn’t look right, it would be best to consider other options.

Sometimes, a company has all the experience, license, and insurance, but they lack true professionalism. In that scenario, go with other options.

A Melbourne Heating and Cooling Company You Can Trust

ComfyHome has over 40 years of exceptional experience in the industry, and we’ve seen many contractors come and go. We stayed because we know the formula of success: deliver quality services and always remain transparent. We have completed over 8,000 installation jobs, 36,000+ service and repairs, and 11,000+ duct cleaning jobs. So, when you choose ComfyHome, you can expect high-quality services and reasonable pricing.

Do you have questions about our experience, license, insurance, customer reviews, or estimate? Please contact us.

A ONE-STOP SOLUTION For All Your Heating & Cooling Needs