Project Coordinator

Project Coordinator

ComfyHome Heating & Cooling has been established in Greensborough – Melbourne for over 40 years and is a leading and fast-growing HVAC sales, service and installation company in Melbourne.

We pride ourselves on delivering energy efficient heating and cooling solutions for our clients, outstanding customer service and our great team-based culture. We are the premium supplier and installer of Daikin, Breezair , Braemar, Brivis and most of the well-known brands in Australia.

We are always seeking for energetic, self-motivated, Project Coordinator who is passionate about delivering exceptional customer service. If you are committed to work in a fast paced, sales focused and team orientated environment, this role maybe for you.

The Role

  • Coordination and scheduling installation, ongoing jobs within and management system
  • Completing administration tasks that relate to the contract, including assigning sub-contractors to service requirement tasks
  • Act as a liaison between customers and assigned trades to maintain communications with customers during process of task
  • Carry out monitoring of system data to ensure that Helpdesk work orders have been accurately created, assigned, prioritised and categorised
  • Submission of quote requests if needed
  • Invoice processing
  • Ordering of parts & equipment if needed
  • Handle incoming calls / emails and manage outgoing calls / emails as required
  • Respond to customer queries, amend data and reissue tasks as required

The successful candidate will have:

  • A background in engineering is preferred, but not MUST
  • Must be self-motivated with the ability show initiative, can structure your workload based on priority and able to deal with a multitude of requests per day
  • Strong customer service skills and ability to manage and escalate problems if required.
  • Ability to manage and prioritise tasks to meet deadlines
  • High sense of urgency and resilience
  • Strong verbal and written skills
  • Strong attention to detail

How to Apply

If you passionate about your profession and committed to delivering premium client experience and are looking for a beautiful environment to work in then we are looking for you!

  • Click on ‘Apply For Job’ and send your covering letter and CV
  • Or submit your CV to hr@comfyhome.com.au

    Why Choose ComfyHome Heating & Cooling?

    ComfyHome Heating & Cooling adheres to a customer-centric approach in a bid to provide premium Melbourne heating and cooling solutions that fulfil your needs and align with your budget. We bring you convenience, affordability and quality of service you won’t find anywhere else.

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    Servicing Melbourne-Wide
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    40+ Years In AC Industry
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    6 Years Installation Guaranteed*
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    100% Customer Satisfaction
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    Customise In-House Design Solution
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    Licensed, Insured Techs For Your Protection
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    Competitive, Honest and Affordable Quotes
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    9 Years Manufacturer Warranty*

    How Can We Help You Today?

    ComfyHome services range from sales and installation of a comprehensive range of heating and air conditioning systems through to servicing and repairs to keep your system working optimally.

    A ONE-STOP SOLUTION For All Your Heating & Cooling Needs