Customer Support

Customer Support

ComfyHome Heating & Cooling has been established in Greensborough – Melbourne for over 40 years and is a leading and fast-growing HVAC sales, service and installation company in Melbourne.

We pride ourselves on delivering energy efficient heating and cooling solutions for our clients, outstanding customer service and our great team-based culture. We are the premium supplier and installer of Daikin, Breezair , Braemar, Brivis and most of the well-known brands in Australia.

We are always seeking for energetic, self-motivated, Customer Support who is passionate about delivering exceptional customer service. If you are committed to work in a fast paced, sales focused and team orientated environment, this role maybe for you.

The Role

  • Provide accurate and timely customer service
  • Contact customer for feedback
  • Attend to customer’s complaint or job issues
  • Customer complaint troubleshooting
  • Liaise with customers and team members
  • Other duties as required

The successful candidate will have:

  • Have strong verbal and written skills
  • Excellent customer service and time management skills
  • Great communication skills
  • Self-motivated, honest, hardworking
  • Be customer and solutions orientated
  • Ability to prioritise workload based on importance
  • Ability to work alone with minimal supervision
  • Prefer to have problem solving experience
  • A current and valid Australian Drivers Licence

How to Apply

If you passionate about your profession and committed to delivering premium client experience and are looking for a beautiful environment to work in then we are looking for you!

  • Click on ‘Apply For Job’ and send your covering letter and CV
  • Or submit your CV to hr@comfyhome.com.au

    Why Choose ComfyHome Heating & Cooling?

    ComfyHome Heating & Cooling adheres to a customer-centric approach in a bid to provide premium Melbourne heating and cooling solutions that fulfil your needs and align with your budget. We bring you convenience, affordability and quality of service you won’t find anywhere else.

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    Servicing Melbourne-Wide
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    40+ Years In AC Industry
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    6 Years Installation Guaranteed*
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    100% Customer Satisfaction
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    Customise In-House Design Solution
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    Licensed, Insured Techs For Your Protection
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    Competitive, Honest and Affordable Quotes
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    9 Years Manufacturer Warranty*

    How Can We Help You Today?

    ComfyHome services range from sales and installation of a comprehensive range of heating and air conditioning systems through to servicing and repairs to keep your system working optimally.

    A ONE-STOP SOLUTION For All Your Heating & Cooling Needs