BRIVIS ERROR CODE

Why Brivis Error Code Pops Up?

While the Brivis Networker Controller NC6 is operating your ducted heating or evaporative cooling system, it is also monitoring and controlling every aspect of the system’s performance. If anything unusual occurs during operation, the Brivis Networker will display a spanner symbol (Error Code).

How to fix the Brivis Error Code Problem?

1. Reboot your system

We strongly recommend that you should try reset your system and see if it resolve the problem before spending money on a service call.

You can do that simply by unplugging the unit from the power point, if you cannot locate the power point, just shut down your whole house power from the switchboard, leave it out for at least 5-10 minutes and turn the power back on.

2. Call a professional

If error code continues to appear, give us a call on 1300 266 394 and our highly trained, fully licensed technician will come out to provide a full detailed inspection and efficient solution to resolve the issue.

BRVIS ERROR CODE TABLE- (Star Pro Plus/Max Models)

Error code 40, 41, 42 and 43 

These errors indicate an overheat condition has occurred in the system. The fan will be forced operate at maximum speed. 

Corrective actions/checklist: 

• Check there are sufficient outlets open on the ducted system. 

• Check the floor/ceiling register and/or baffle are fully open and not restricting airflow.

• Check return air filter (if fitted) is sized correctly, is clean and no obstructions have occurred (or been placed in front of) the return air grille. 


Error code 46, 47 and 55 

These errors indicate the heater has failed to ignite(light) in within the specified time frame.


Error code 50 

This error indicates the heater has locked out after four ignition attempts for safety reason. This error can be cleared out by using the reset button to restart the heater, however, the error is very likely to occur again if the condition has not been rectified.

Corrective actions/checklist: 

• Check gas supply is turned on at the meter, and at the appliance gas cock. 

• Check if other gas appliances are operating such as Gas Cooker and Hot Water Service (if installed). 

• Check the gas cylinders have gas, and the cylinder valve is open (LPG only).

• Check that there is gas supply to the home. Contact the gas provider to confirm this. There may be works in the area or a problem with the supply. 

• The heater may require a general service. Error Code 53 This error indicates the heater has locked out due to multiple overheat occurrences. The primary cause is typically associated with insufficient airflow. Corrective actions: 

• Check there are sufficient outlets open on the duct system. 

• Check that the floor/ceiling register and baffle is fully open and not restricting air movement. 

• Check the return air filter (if fitted) is sized correctly, is clean and no obstructions have occurred (or been placed in front of) the return air grille. 

• Reset the appliance and if error 53 persist contact your installer. 


Error code 56 

This error indicates that a lockout has occurred on the pressure switch, usually caused by too much restriction on the flue pipe, or condensate drain (SP6 models). 

Corrective actions/checklist: 

• Check the flue pipe for blockages 

• Check the condensate piping for blockages (SP6 models). 


Note: Any other error codes that appear on the screen could indicate that the heater is not operating due to a malfunction or fault with the electronic control module. This error may be reset at the power supply, however, if the error persists, contact 1300 266 394 to book in a service & repair with Comfyhome Heating & Cooling.

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